Award-winning

Customer Marketing Technology

More efficient

Automate your workflows to drive productivity and reduce costs.

More effective

An end-to-end engine to drive best-in-class execution and insights.

More sustainable

Better use and reuse of brand assets with less waste.

Our Clients

Trusted by some of the world’s best brands

Digitise every Customer Marketing program

Experience This consolidates your workflows into one intuitive platform. Whether activating physical, digital, experiential, or bespoke mechanics, we automate the booking, management and measurement of all activity to provide efficient workflows and centralised data.

Your program will be:

  • More efficient via automated workflows, tracking, and measurement.
  • More effective with 360 execution across all touchpoints.
  • More sustainable by enabling you to control the distribution and reuse of resources.
  • More strategic with the ability to target and control activity based on learnings.

Maximise your Customer Marketing spend

+20%

Productivity

+4.8%

Market Share

£833

Saved per event

+3.1X

ROI

Scale your brand experience whilst improving:

  • Efficient: Our clients save an average of 1 day a week per user by automating manual processes.
  • Effective: A leading brand grew 4.8% market share by activating a calendar of consistent and effective execution via our technology.
  • Sustainable: Our tech enables clients to sweat existing assets, rather than create new ones, driving an average of £2.5M savings per 3K activations.
  • Strategic: Our clients have seen an ROI increase up to 3.1x through better precision and control.

Scrap your spreadsheets

Brand execution is traditionally organised and tracked by spreadsheets and email chains, with disparate, manual processes typically used for each type of activation.

This means they are not:

  • Efficient: Highly manual for sales and marketing teams.
  • Effective: Prone to error and lacking consistency.
  • Strategic: Lacking results and ROI, or ability to control outcomes.
  • Sustainable: With inefficient use and reuse of assets.

Access real-time tracking and ROI

Our end-to-end engine will provide real-time tracking and centralised qualitative and quantitative insights to support data-driven decisions.

  • Live tracking and reporting to understand where you activated.
  • Automated feedback capture to learn what worked and what didn’t.
  • Centralised learnings and insights to evolve from.
  • Integrate sales data to understand direct uplift.

Activate in the right places, in the right way, at the right time.

  • Use platform analytics to make informed decisions about what, where and how to activate.
  • With the ability to target and restrict based on customer segmentation, you can help ensure you activate in the right places, in the right way.
  • Deadlines and execution targets help ensure your sales force is aligned to deliver consistent execution, to drive maximum impact.

Enhance customer experience

Your retail and hospitality customers are busy running their businesses and ensuring consumers have amazing experiences. Make it easy to partner with and hero your brand, with easy access to sales and footfall-driving assets and resources.

Customers can:

  • Activate exciting brand experiences and POS materials.
  • Get 360° activation support: digital, printable, and physical POS.
  • Track and manage events, and deliveries with ease with automated updates.
  • Share feedback to help brands help them better.

What our clients say

With Experience This, we were able to seamlessly activate a significant increase in beer occasions into the Irish On trade in 2022. We grew 4.8% market share.

Activation Manager, Diageo IOI

It gives the customer marketing team, sales reps and agencies back capacity to think out the box and work differently – smarter and more effectively. It saves us easily 1 day a week.

Activation Manager, Diageo IOI

The platform is great. Very intuitive… night and day in comparison to the previous Advocacy program booking system!

Commercial Manager, Diageo GB

Experience This transforms both the end-to-end, user and customer experience. Offering a sleek, seamless and efficient way of sharing, executing and tracking campaigns.

Commercial Manager, Diageo GB

Experience This offers an unprecedented level of visibility and control over the process of organising and executing campaigns. Allowing for significant time savings and tracking in an intuitive and easy to use package.

Commercial Manager, Diageo GB

Without Experience This, we have so much data walking out the door with any departing reps. With Experience This, we can store all data and learnings in one place – allowing us to learn, evolve and improve as a result.

Activation Manager, Diageo

Departments we help

Customer Marketing

Benefit from automated management, measurement and tracking, saving one day a week.

Brand and Shopper

Love the consistency, visibility, and control over what, where and how to activate, helping to drive market share.

Procurement

Value the in-depth understanding of how funds are spent and how to better spend them.

Commercial

Leverage experiences and POS to drive sales and distribution with customers to enable their KPIs.

Find out how Experience This can improve your team’s productivity and marketing ROI.